You have the option to request your medical records online.
Please login to MyCHRISTUS to access your medical records, or sign up for an account.
You can request medical records by fax, mail, online, or with an in-person visit at a medical request office.
To receive your medical records by fax and mail, you must provide a copy of your driver's license, and you must fill out the PHI Authorization form:
Most medical request offices allow you to retrieve your medical records in person. Requests for medical records submitted by fax or mail must be accompanied by a copy of your current ID and our Authorization for Use and Disclosure of Protected Health Information form.
Fax numbers, mailing addresses and links to each facility's online portal are listed, by state, in the accordion below.
CHRISTUS St. Frances Cabrini Hospital
3330 Masonic Dr.
Alexandria, LA 71301
318-448-6731
Fax: 318-448-6995
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Ochsner Hospital - Lake Area
524 Dr. Michael DeBakey Drive
Lake Charles, LA 70601
337-436-2511
Fax: 337-491-7545
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Ochsner Hospital - St. Patrick
4200 Nelson Road
Lake Charles, LA 70605
337-474-6370
Fax: 337-491-7545
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Shreveport-Bossier Highland Medical Center
1453 Bert Kouns Loop
Shreveport, LA 71105
318-681-5497
Fax: 318-681-5489
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS St. Vincent
455 St. Michael Dr.
Santa Fe, NM 85707
505-913-5320
Fax: 505-913-6497 or 505-913-6439
Email: Medicalrecords@stvin.org
Please fill out the forms below and submit via fax, email or in-person.
Request Online Medical Records through MyCHRISTUS
Request online medical records through MRO eXpress
Hours of Operation
8 a.m. - 5 p.m.
CHRISTUS Health
Medical Records
2669 Scenic Dr.
Alamogordo NM 88310
575-443-7800
Fax: 575-443-7823
Hours of Operation
Monday - Friday, 8 a.m. - 4 p.m.
We are open during lunch.
Processing time for request are:
Patient requests are fulfilled while patient is in our office, unless otherwise notified that we cannot fulfill it the same day.
Record requests are processed in house. We will either mail or fax them out depending on how many pages there are.
Downloadable Forms
To request your medical records, please download and print a Patient Request form.
To authorize another party to have access to your medical records please download and print an Authorization for Disclosure of Protected Health Information form.
If you would like to have an Advanced Directive implemented please download and print an Advanced Directive form, fill it out, but do not sign it. There are notaries in our HIM department that will assist you with this at no charge.
The advanced directive in Spanish will include the same process. Please download and print this form, do not sign the document, and bring it to our HIM department to complete the notarization at no charge.
For more information please refer to our Advanced Directive Policy.
CHRISTUS Good Shepherd Hospital - Longview
700 E. Marshall Ave.
Longview, TX 75601
903-315-2005
Fax: 903-315-2909
Hours of operation
8 a.m. - 4:30 p.m.
CHRISTUS Good Shepherd Hospital - Marshall
811 S. Washington Ave.
Marshall, TX 75670
903-315-2005
Fax: 903-315-2909
Not Open to the Public for In-Person Medical Records Request
CHRISTUS St. Michael Health System
2600 St. Michael Dr.
Texarkana, TX 75503
903-614-2943
Fax: 903-614-2754
CHRISTUS Health - Pine Street
1000 Pine St.
Texarkana, TX 75501
903-798-7104 or 903-798-7107
Fax: 903-798-7119
CHRISTUS Trinity Mother Frances Health System
CHRISTUS Mother Frances Hospital - Tyler
4542 Old Troup Hwy
Tyler, TX 75707
Phone: 903-606-4487
Fax: 903-606-4351
You may also mail in your request to:
CHRISTUS Mother Frances Health System
Attention: Medical Records
800 E. Dawson St.
Tyler, TX 75701
CHRISTUS Mother Frances Hospital - Sulphur Springs
582 Airport Rd.
Sulphur Springs, TX 75482
903-439-4045
Fax: 903-439-4704
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Corpus Christi – Shoreline
600 Elizabeth St.
Corpus Christi, TX 89505
361-881-3901
Fax: 361-881-3906
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Beeville
1500 E. Houston St.
Beeville, TX 78102
361-354-2868
Fax: 361-358-7608
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Alice
2500 E. Main St.
Alice, TX 78332
361-661-8594
Fax: 361-661-8595
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Kleberg
1311 E. General Cavazos Blvd.
Kingsville, TX 78363
361-595-9738
Fax: 361-595-9695
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital - South
5950 Saratoga Blvd.
Corpus Christi, TX 78414
361-985-5169
Fax:
Offices closed to the public.
CHRISTUS Children's
333 N. Santa Rosa St.
San Antonio, TX 78207
210-704-2286
Fax: 210-766-9200
Hours of Operation
8 a.m. - 4:00 p.m.
CHRISTUS Santa Rosa Hospital - Alamo Heights
403 Treeline Park
San Antonio, TX 78209
210-294-8060
Fax: 210-766-9200
Office Closed to the Public - Please complete electronic record request with Online Medical Records link.
CHRISTUS Santa Rosa Hospital - Medical Center
2827 Babcock Rd.
San Antonio, TX 78229
210-705-6565
Fax: 210-766-9200
Office Closed to the Public - Please complete electronic record request with Online Medical Records link.
CHRISTUS Santa Rosa Hospital - New Braunfels
600 N. Union Ave.
New Braunfels, TX 78130
830-606-2193
Fax: 830-643-5102
Hours of Operation
8 a.m. - 4:00 p.m.
CHRISTUS Santa Rosa Hospital - San Marcos
1301 Wonder World Dr.
San Marcos, TX 78666
512-753-3793
Fax: 512-753-3641
Hours of Operation
8 a.m. - 4:00 p.m.
CHRISTUS Santa Rosa Hospital - Westover Hills
11212 TX-151
San Antonio, TX 78251
210-703-8600
Fax: 210-766-9200
Office Closed to the Public - Please complete electronic record request with Online Medical Records link.
CHRISTUS Southeast Texas Hospital - St. Elizabeth
2830 Calder Ave.
Beaumont, TX 77702
409-236-7160
Fax: 409-236-8195
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Southeast Texas Hospital - Jasper Memorial
1275 Marvin Hancock Dr.
Jasper, TX 75951
409-384-1988
Fax: 409-384-1991
Hours of Operation
8 a.m. - 4:15 p.m.
Medical records are released to the patient of record and/or their legal representative(s). If you wish to have someone pick up your records, their name and address must be listed on the “Send/Release Information” section of the Authorization of Uses and Disclosure of PHI Request Form. They will have to present a government-issued photo identification in order to receive the records.
We may charge a reasonable fee for the cost of copying, supplies and/or postage. Fees are established by State and Federal Guidelines and are updated regularly. If you have any questions, please contact us.
In person requests may take approximately 30 minutes depending on the number of customers waiting. For all other requests, we will respond within timeframes established by State and Federal guidelines. If you have any questions, please contact us.
Records will be provided to you in the format requested on the Authorization of Uses and Disclosure of PHI Request Form (i.e., paper, CD, electronic portal, email, etc.)
